Meralco assures its customers that it is working round-the-clock to restore electricity service in areas affected by the enhanced southwest monsoon.
As of 10:00 a.m. today, August 9, around 98,000 customers, or approximately 1% of Meralco’s total customer base, are affected by service interruptions, mainly due to flooding and damaged facilities. Most of the affected customers are in parts of Cavite, with some in parts of Bulacan, Metro Manila, Laguna, Quezon, Rizal, and Batangas.
“Our crews are working to restore power service to affected areas as soon as possible and once it is safe to do so. We continue to closely monitor the situation and urge our customers to practice electrical safety,” Meralco Vice President and Head of Corporate Communications Joe R. Zaldarriaga said.
“We are reminding everyone to stay away from downed power lines, damaged electrical facilities, and electrical equipment that may have been submerged in floodwaters. Kindly report any hazardous electrical situation to Meralco,” he added.
To report power outages and other concerns, customers may reach Meralco through its official social media pages on Facebook (www.facebook.com/meralco) and X (@meralco). They may also text their concerns to 0920-9716211 and 0917-5516211 or contact the Meralco Hotline at 16211.
