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HomeTechnologyGlobe network restoration in earthquake-hit areas near 100%

Globe network restoration in earthquake-hit areas near 100%

Globe advances both network restoration and relief efforts in quake-hit Mindanao. Globe restored services in 31 of the 32 affected municipalities across Southern Mindanao, with services now fully restored in the provinces of Zamboanga Sibugay, Zamboanga del Norte, South Cotabato, Maguindanao del Norte, Maguindanao del Sur, Sultan Kudarat, and Sarangani.

Restoration teams remain deployed in areas still experiencing intermittent signal particularly where commercial power outages continue to affect telecommunications facilities.

Libreng Tawag, Libreng Charging, and Libreng Wi-Fi (LTLCLW) Sites Activated

To support residents in high-impact communities, Globe has activated the following LTLCLW sites to provide free calls, device charging, and Wi-Fi services:

  • Purok Balite, Brgy. Lagao, General Santos City
    June 11 to 13, 8:00 a.m. to 5:00 p.m.
  • Hicban Village, Brgy. Lagao, General Santos City
    June 11 to 13, 8:00 a.m. to 5:00 p.m.

#AlagangGlobe Mindanao Earthquake Response

Globe Mindanao Earthquake 2

To further support affected customers as communities recover from the earthquake, Globe rolled out connectivity assistance and emergency support offers in South Cotabato, Sultan Kudarat, and Sarangani:

  • Globe Prepaid: Free 1GB satellite data and 50 satellite SMS, valid for seven days
  • Globe Platinum and Postpaid: Free 2GB satellite data and unlimited satellite SMS, valid for 60 days
  • Globe Rewards and GCash: Customers may donate to Ayala Foundation’s relief efforts through the GlobeOne app or via GCash to help provide assistance to affected communities
  • Relief Efforts and Continuing Support for Affected Communities
  • Alongside network restoration activities, Globe through Ayala Foundation are extending assistance to affected residents in Southern Mindanao. An initial 200 relief packs have been distributed in Purok Balite, Barangay Lagao, General Santos City in collaboration with the City Social Welfare and Development Office (CSWDO) as part of the ongoing coordination with local government units and disaster response partners. The Foundation is also conducting a needs assessment with local authorities to help determine additional support requirements in affected communities.
  • To further support recovery efforts, #BrigadangAyala, together with WeAreAyala Business Club (WAABC) Davao, will deploy an additional 1,300 relief packs beginning June 16. The assistance will be directly distributed to partner communities of Globe and the Ayala Group in heavily hit areas.
  • For Globe customers, continue to support the ongoing relief efforts by donating your Globe Rewards points to Ayala Foundation:
  • 1. Open or download the GlobeOne App
  • 2. Tap on the “Rewards” button
  • 3. Search for Ayala Foundation
  • 4. Send your available Rewards points
  • More updates will be provided as the situation develops. Visit the Globe of Good Facebook page for the latest information.

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