Cocolife demonstrated its commitment to service excellence, professional development, and industry collaboration through its participation in the ASPLI 27th Annual Summit 2027, held on October 8–10 at Crimson Resort and Spa Boracay, under the theme “Digital Innovation Towards Reliable and Empowered Service: Where Technology and People Serve with Care.”
With a delegation of 32 participants, Cocolife brought together employees from Branding and Corporate Communications, Operations, Group Marketing and Sales, and Commercial Business and Sales Divisions. Their participation provided opportunities to exchange insights, explore emerging industry practices, and strengthen professional connections in an increasingly digital and customer-focused environment.
Adding to Cocolife’s active presence at the summit, Atty. Elmore Ornelas, SVP and Head of Branding and Corporate Communications, joined the roster of guest speakers, delivering a talk titled “Beyond the Brand: How Every Interaction Shapes Customer Trust.” His session highlighted the importance of meaningful customer interactions in building trust and reinforcing a brand’s commitment to service.
Cocolife’s engagement in ASPLI is further strengthened by Ms. Ana-Liza Gonsalves, Head of the Customer Experience Department and ASPLI Secretary, whose leadership role in the organization reflects Cocolife’s commitment to industry collaboration, continuous learning, and professional development.
Expressing her appreciation for Cocolife Management’s support, Ms. Gonsalves shared:
“Our heartfelt appreciation to the Cocolife Management for believing that training is an investment in growth—a valuable opportunity to learn from different perspectives, share experiences, and gain insights that inspire us to become better professionals.”
She also extended her gratitude for the company’s continued support in making the summit a meaningful learning experience.
Cocolife’s strong participation in the ASPLI Summit reflects its commitment to investing in its people, embracing new technologies, and building stronger industry partnerships. By combining innovation with the skills and dedication of its people, Cocolife continues to work toward providing reliable, responsive, and caring service to its clients.
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